Successful e-commerce websites have one thing in common. They not only have a secure online transaction system in place but they display proof of the security measures in place to assure the customer at every stage of the transaction.
SSL or Secure Socket Layers
This is one of the basic requirements for any e-commerce website. SSL is indicated by a green bar in the address field of a browser with a lock icon. It is also indicated by the S suffix in the address bar in HTTPS. What this means is that all information that is transacted over the internet is encrypted. This is a protocol that safeguards the data that is provided between the customer and the website and prevents identity theft, leakage of information as well as other sources such as the service provider or the web host from accessing the data.
While creating a customised account on an e-commerce website, customers are asked to provide personal data and also create a password. Though these requests may seem innocuous, most customers are wary about providing information online and therefore it is important to assure them that their data is being channelled in a safe and secure manner.
Third party security
When a customer conducts a monetary transaction online, they have to use a credit card. This usually involves divulging sensitive data and many customers are wary of the practice. In order to assure customers that the online transaction protocols of your e-commerce website are secure, it is standard to feature a third-party endorsement of the security measures that are in place.
Improving site visibility
Another indirect but relevant benefit of having standard security protocols in place on your e-commerce website is that it can contribute to the ranking of your site on search engines. E-commerce websites are most susceptible to hacker attacks and malware infection. Therefore search engines will downgrade e-commerce websites that do not provide adequate protection to customers. This means that you can potentially increase traffic to your website by ensuring secure online transactions.
Make it easy for the customer
United Innovation is an Australian Web Design Company based in Sydney that offers comprehensive online design solutions including creating feature-rich e-commerce enabled websites. Visit their website to see how they can help you generate more traffic or call them on 1300 884 883.
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